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Volanea

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Webhooks or polling for inbound mail, and when to use both

Webhooks or polling for inbound mail, and when to use both

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1 min read
Where agent inboxes store mail is a product decision

Where agent inboxes store mail is a product decision

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Reading DSN bounces correctly

Reading DSN bounces correctly

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Your SMTP connection pool is probably leaking

Your SMTP connection pool is probably leaking

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Greylisting is a 4xx you should not panic about

Greylisting is a 4xx you should not panic about

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List-Unsubscribe needs both headers and a working endpoint

List-Unsubscribe needs both headers and a working endpoint

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The no-reply address is a choice, and usually the wrong one

The no-reply address is a choice, and usually the wrong one

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Return-Path and From are different fields and receivers read both

Return-Path and From are different fields and receivers read both

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Testing email flows in CI without sending email

Testing email flows in CI without sending email

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Storing email bodies without building a data swamp

Storing email bodies without building a data swamp

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What actually changes during a domain warmup

What actually changes during a domain warmup

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Letting a human take over a thread an agent started

Letting a human take over a thread an agent started

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Idempotency keys on the send call, not on the job

Idempotency keys on the send call, not on the job

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Attachments you should refuse before they reach the parser

Attachments you should refuse before they reach the parser

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The text/plain part is not optional

The text/plain part is not optional

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Scheduling email in the recipient's timezone is harder than it looks

Scheduling email in the recipient's timezone is harder than it looks

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Routing inbound mail when one domain serves many products

Routing inbound mail when one domain serves many products

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Your bounce rate is measuring the wrong thing

Your bounce rate is measuring the wrong thing

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Bulk sending without hammering a single domain

Bulk sending without hammering a single domain

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Verifying an address without sending a single email

Verifying an address without sending a single email

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Unsubscribe links need a signature, not a session

Unsubscribe links need a signature, not a session

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Deduplicating contacts when the same person has three identities

Deduplicating contacts when the same person has three identities

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Keep transactional and marketing streams physically separate

Keep transactional and marketing streams physically separate

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DMARC reports are the only honest deliverability dashboard

DMARC reports are the only honest deliverability dashboard

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Your SPF record silently fails at ten lookups

Your SPF record silently fails at ten lookups

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Stable addresses for agents: the boring part that decides reliability

Stable addresses for agents: the boring part that decides reliability

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Test mode that renders is not test mode that delivers

Test mode that renders is not test mode that delivers

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Your queue is not the rate limit — the provider is

Your queue is not the rate limit — the provider is

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Suppression is a compliance surface, not a checkbox

Suppression is a compliance surface, not a checkbox

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The retry policy that keeps a mail queue healthy

The retry policy that keeps a mail queue healthy

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Inbound attachments will blow up your queue if you store them inline

Inbound attachments will blow up your queue if you store them inline

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The five-minute checklist before you send your first transactional email

The five-minute checklist before you send your first transactional email

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Why an AI agent needs its own inbox, not a shared mailbox

Why an AI agent needs its own inbox, not a shared mailbox

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One Inbox Per Agent: Why Shared Mailboxes Break Autonomous Workflows

One Inbox Per Agent: Why Shared Mailboxes Break Autonomous Workflows

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2 min read
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